1-day Engaging and involving patients, families and staff in learning from patient safety incidents
Fri, 11 Nov
|Governance Academy by Facere Melius
Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles.
Time & Location
11 Nov 2022, 09:00 – 16:00 GMT
Governance Academy by Facere Melius, Wyvols Court, Basingstoke Rd, Swallowfield, Reading RG7 1WY, UK
About the event
- Lead investigators conducting patient safety incident investigations
- Executive and service lead for duty of candour
- Executive and service lead for patient safety
- Executive and service lead for the supporting response to patient safety incidents
- Investigators supporting patient safety incident investigations
Course description: Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles. This course covers the end to end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
- duty of candour regulations
- being open and apologising when things go wrong
- challenges/complexities associated with cases where there is more than one investigation
- effective communication, including dealing with conflict and difficult conversations
- effective involvement of those affected by a patient safety incident throughout the incident response process to ensure a thorough and richer investigation
- sharing findings
- signposting and support: including loss, trauma and stress
Tickets
Tickets
Day delegate includes attendance, refreshments and lunch Residential delegate includes one night accommodation, attendance, refreshments and lunch
From £395.00 to £600.00Sale ended- £395.00
- £600.00
Total
£0.00